Securing the best insurance workforce

As part of the employers’ delegation, Insurance Europe is actively involved in the discussions in the Insurance Sectoral Social Dialogue Committee (ISSDC).

The ISSDC is the only forum at European level in which insurance employer and employee representatives discuss topics of common interest with the support of the European Commission. These topics include the social effects of digitalisation, including artificial intelligence (AI), the COVID-19 crisis and its social impact, telework, good work-life balance, qualifications, life-long learning, health and safety at work, diversity and inclusion and the ageing insurance workforce.

 

The effects of regulatory requirements and compliance on employees

In February 2019 Insurance Europe and its European social partners signed a joint declaration on the effects of regulatory requirements and compliance on employees.

The declaration stresses that the recent significant increase in EU regulatory requirements in financial services has led to a substantial rise in insurance employees’ workloads and stress levels. Employees must therefore be given enough time to assimilate the latest changes in legislation and to apply them.

The declaration also highlights the need to avoid excessive and duplicative regulatory requirements to allow for a healthy working environment, meaningful jobs, and good advice and services for customers. It also calls on EU policymakers to address the negative impact of the cumulative effects of financial sector legislation, in particular regarding information overload and duplicative rules.

Joint declaration on the effects of regulatory requirements and compliance on employees

 

Digitalisation

Technological and digital developments are gradually transforming the insurance industry. 

Many insurers have already made changes to their working processes, while others are just starting. Online technology in the workplace can be a compelling tool as well as a potential challenge.

Insurance Europe and its European social partners, therefore, signed a joint declaration on the social effects of digitalisation in October 2016. This joint declaration intends to frame potential further dialogue at national level and stimulate public debate on this topic. A follow-up declaration was signed by the social partners in February 2019.

Joint declaration by the EU social partners on the social effects of digitalisation (October 2016)

Follow-up declaration by the EU social partners on the social effects of digitalisation (February 2019)